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Terms & Conditions
1. Definitions
1.1. "Viking" means Viking Products of Manywells Ind. Estate, Cullingworth, Bradford BD13.
1.2. "Customer" means the person, firm or company buying or agreeing to buy goods and services from Viking.
1.3. "Price Paid" means the price paid by the Customer for the Product excluding carriage and any credit surcharge. The Price Paid is stated on the Order Confirmation.
2. Prices and Ordering
2.1. Unless otherwise stated all prices are exclusive of value added tax.
2.2. The price payable by the Customer will be the price current at the date of the order.
2.3. Orders are accepted by writing, Internet, telephone or fax. Orders are only binding when the customer receives an Order Confirmation in writing. Please check the Order Confirmation carefully and notify Viking of any mistakes at once, or the Order Confirmation will apply.
3. Payment
3.1. Payment is due on receipt of an order or, where an invoice is issued, must be made within 30 days of the invoice date.
4. Delivery & Returns
4.1. Any delivery date stated is only a warranty by Viking to use reasonable endeavours to ensure delivery by that date. No liability will be accepted by Viking for failure to meet a stated delivery date.
4.2. Products supplied by Viking are delivered at the risk of Viking. Customers must make a claim for damage or loss of the goods in writing within two days of delivery. No claim for loss or damage will be allowed if the Customer claims outside the above time limit.
4.3. Custom made or modified products are non-returnable (unless faulty)
5. Consumer Rights
5.1. If you are a consumer (a private person buying for their personal use) then you may cancel your purchase at any time within 7 days of receipt and we will give you a refund of the Price Paid. You must inform Viking in writing and return the Products to us immediately in the same condition you received them, at your own cost and risk.
6. Guarantee
6.1. If within 12 months of being delivered a defect in any Product is discovered which is directly due to faulty goods or workmanship, then Viking shall at its option repair or replace the Product free of charge for labour and materials.
6.2. A Product covered by a direct warranty from the manufacturer is not covered by this guarantee. The Customer will receive a warranty direct from the manufacturer and should claim under this warranty.
6.3. This clause does not affect your statutory rights.
6.4 You are responsible for your own choice of Product and the suitability for any particular purpose. You must ensure that any Products are compatible.
7. Privacy Statement
Viking does not store, sell or trade any information supplied by its customers.
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